Why Joey Mattress Doesn’t Have a Physical Store – Experience Comfort from Home

In today’s shopping world, we often associate buying big-ticket items—like a mattress—with physically visiting a store, trying out the product, and making an on-the-spot decision. However, at Joey, we take a different approach. As we continue to grow, one of the most common questions we receive is, "Do you have a physical store?" The answer is no, and it's an intentional choice. But don’t worry, we’ve designed our online and at-home trial experience to help you make an informed and confident decision about your purchase.

Why No Physical Store?

At Joey, our philosophy is simple: you can't truly know if a mattress is right for you by sitting or lying on it in a showroom for just 5 minutes. A mattress needs to be experienced where it matters most—in your home. Your sleep environment plays a huge role in how well you rest, and testing out a mattress at home over several nights (or even months) is the best way to see if it meets your needs for comfort and support.

Showrooms might give you a glimpse, but the brief interaction often isn’t enough to judge how a mattress will feel during a full night’s sleep—or how it supports you over time. That’s why we encourage customers to experience Joey mattresses in the comfort of their own bedroom.

The Convenience of Shopping Online

Although we don’t have a brick-and-mortar store, our online shopping experience is designed to be as seamless as possible. On our website, you’ll find detailed product information, including mattress specifications, materials, and reviews from thousands of happy customers.

With just a few clicks, you can:

• Explore our range of products: Mattresses, toppers, pillows, and more.
• Get insights from customer reviews: Hear from others who’ve made the switch to Joey.
• Choose the perfect mattress size: Including IKEA-compatible sizes like 150x200cm and 180x200cm.
• Enjoy easy checkout: With secure payment options and flexible installment plans.

We also understand that choosing a mattress online can feel intimidating. That’s why we offer a 99-night risk-free home trial. You can sleep on your new mattress for over three months before deciding if it’s the right fit for you.

The At-Home Trial Experience

Think of our 99-night trial as your personal in-home showroom. Once your mattress is delivered, you have the opportunity to test it out in your own environment—a far more accurate representation of how it will perform for your long-term sleep health.

You get to:

• Sleep on the mattress night after night, allowing your body to adjust to its support and comfort.
• Understand how it works with your unique sleep style, whether you’re a back, side, or stomach sleeper.
• See how it fits into your space, bed frame, and lifestyle.

If, after 99 nights, you feel the mattress isn’t for you, we offer free returns. No hassle, no pressure.

Our Showroom Experience: Reaching You Wherever You Are

While we don’t have a traditional showroom, we bring the Joey experience to your doorstep. Our products are shipped nationwide with free delivery, and you can set everything up easily at home. Our user-friendly website guides you through product selection, providing clear information to help you choose wisely.

For those looking to dive even deeper, we have a friendly and responsive customer service team ready to assist with any questions. You can read testimonials from real customers who, just like you, were unsure about purchasing a mattress online—but ended up loving their Joey Mattress.

Why We Think the At-Home Trial Works Best

There’s no salesperson rushing you to make a decision, no uncomfortable showroom setting, and no crowds—just your own time and space to figure out if the mattress feels right. This unique approach not only helps us cut down on overhead costs, which translates to savings for you, but it also ensures you get a more honest feel of the mattress.

Our founders believe that this customer-centric approach is far more reliable than a showroom model. Your bedroom is the best testing ground for a mattress, and we stand behind that with our generous trial period.

Conclusion: Experience Joey Your Way

While we may not have a physical store, we’ve created a tailored online and at-home shopping experience that puts the power in your hands. From the ease of online browsing to the 99-night risk-free trial, our goal is to provide you with the most comfortable and supportive mattress in the most convenient way possible.

We believe this experience, paired with the 99-night trial, is the best way for you to find the right mattress. Try it out for yourself—your perfect sleep solution might just be a click away.