We are on the hunt for a Product Development Executive to support the development of new products at Joey Mattress.

This role focuses on sourcing suppliers, coordinating product development, and driving the process from idea to sample. You will work closely with the founder to bring new products to life by researching materials, communicating with suppliers, managing samples, and ensuring development timelines move forward smoothly.

We are looking for someone who is highly organised, proactive, and resourceful. The right candidate enjoys solving problems, communicating with suppliers, and turning ideas into real products.

This role is ideal for someone who thrives in a fast-moving startup environment and wants to play a key role in bringing new consumer products to market.

In this role, your responsibilities are

• Supplier Research and Sourcing - Identify and evaluate suppliers for materials and product components. Request quotations, compare options, and explore opportunities to improve quality, cost, and reliability.
  
• Supplier Communication and Coordination - Act as the main point of contact with suppliers and manufacturers, ensuring clear communication of specifications, revisions, and timelines.
• Product Development Coordination - Manage the product development process from concept to sample stage. Track progress, follow up with suppliers, and ensure development milestones are met.
• Sample and Prototype Management - Coordinate sample requests, revisions, and testing. Keep track of changes and ensure feedback is clearly communicated to suppliers.
• Cost and Feasibility Support - Gather costing information, MOQs, lead times, and production constraints to support product decisions.
• Documentation and Organisation - Maintain structured records of product specifications, supplier details, costing, and development timelines.
• Drive Project Momentum - Ensure product development projects continue moving forward by proactively following up with suppliers and resolving issues that may delay progress.
• Problem Solving and Initiative - Take ownership of challenges that arise during development. Identify solutions, propose improvements, and move projects forward without waiting for instructions.

This position requires

• 2–5 years of experience in product development, sourcing, manufacturing coordination, procurement, or a related field.
• Experience communicating with suppliers, factories, or manufacturers.
• Strong organisational skills with the ability to manage multiple product development timelines simultaneously.
• Excellent communication skills and confidence working with external partners.
• A proactive mindset with the ability to take initiative and independently move projects forward.
• Experience in furniture, mattresses, consumer products, textiles, or manufacturing industries is a strong advantage.
• Bachelor’s degree in Business, Supply Chain, Product Development, Engineering, or a related field is preferred but not mandatory.

We are on the hunt for a Social Media Executive to support the growth of Joey Mattress across social media platforms.

This role focuses on developing engaging organic content, managing social media platforms, and turning media assets into high performing content that captures attention and drives engagement. You will work closely with the marketing team to create content that reflects the brand’s personality while strengthening our online presence.

We are looking for someone who is creative, highly aware of social media trends, and organised in managing content and assets. The right candidate enjoys storytelling, creating content that resonates with audiences, and building a strong community around the brand.

In this role, your responsibilities are

• Develop Social Media Strategy - Devise and implement a comprehensive social media plan that enhances our brand’s digital presence and audience engagement across various platforms.
  
• Generate Trending Content - Stay on top of trends to create engaging organic social media content that resonates with our audience.
• Platform Management - Handle daily posting and audience engagement on TikTok, Instagram Reels, and other related platforms.
• Content Strategy - Work closely with the Marketing Team and other team members to align organic content with overall marketing goals while crafting compelling narratives that captivate our audience.
• Analysis and Reporting - Use analytics tools to track the performance of content and provide actionable insights for improvement.
• Community Engagement - Actively interact with our online community, respond to queries, and foster a positive and engaging environment.
• Content Assembly and Management - Assemble and repurpose content for our social media platforms including Instagram, Facebook, Twitter, YouTube, TikTok, and Xiao Hong Shu. Create and recycle available content from our internal asset library and external content creators we collaborate with.
• Visuals and Logistics Coordination - Assist in visual related tasks such as booking photoshoot studios, liaising with photographers and talents, and ensuring packaging samples arrive on time for marketing campaigns.
• Ad Creation Expertise - Create visually compelling content that can be adapted into high performing ads across platforms such as Facebook, Instagram, and TikTok while understanding ad formats and optimization strategies.

This position requires

• Bachelor’s degree in Marketing, Communications, or a related field.
• Proven experience as a Social Media Manager or similar role.
• Excellent knowledge of Facebook, Twitter, LinkedIn, Instagram, TikTok, and other social media best practices.
• Experience in content creation and editing including text, images, and video.
• Strong understanding of social media KPIs, web traffic metrics, and SEO.
• Excellent communication skills and ability to express our company’s views creatively.
• Knowledge of performance marketing or ad testing is a bonus.

We are on the hunt for a Multimedia Designer to support our marketing team. This role will focus on generating eye-catching and brand-aligned designs for various marketing channels, including social media, email campaigns, packaging, and our website.

In this role, your responsibilities are

• Craft Unique Designs - Create high-quality designs that align with our brand and amplify our marketing messages.
  
• Collaborate - Work closely with the Art Director and marketing team to discuss themes, colour schemes, and the overall look and feel of projects.
• Multi-Channel Output - Produce designs for a wide array of platforms including social media, email marketing campaigns, website visuals, and product packaging.
• Quality Assurance - Ensure all visual assets meet the highest standard of quality, in line with our brand guidelines.
• Project Management - Assist in coordinating projects, from conceptualization to final production, ensuring timelines are met.
• Independent Creativity and Initiative - Demonstrate the ability to come up with innovative and effective ideas on your own. Be a self-starter who does not require constant instructions, able to independently drive projects forward with creative solutions.

This position requires

• 1-3 years of professional experience in graphic design, illustration, or a related field is ideal, but if you have exceptional skills and a strong portfolio, even without formal qualifications, we encourage you to apply.
• Bachelor's degree in Graphic Design, Illustration, or a related field is preferred but not mandatory.
• Proficiency in Adobe Creative Cloud or similar design software.
• An exceptional portfolio showcasing your graphic design and illustration projects.
• Excellent time management and communication skills.

We are on the hunt for Sales Associates to deliver an exceptional in-store experience at our showroom.

Showroom Location: Kota Damansara

This role focuses on welcoming customers, helping them find the right products, and turning showroom visits into long-term relationships. You will work closely with the store team and founders to represent the brand, run the showroom day-to-day, and ensure every customer leaves feeling looked after — whether they buy today or six months from now.

We are looking for someone who is warm, attentive, and genuinely interested in people. The right candidate enjoys conversation, doesn't push for the sale, and understands that helping someone sleep better is a privilege, not a transaction.

This role is ideal for someone who thrives in a customer-facing environment and wants to grow with a brand that's expanding fast.

In this role, your responsibilities are

• Customer Experience - Welcome every walk-in warmly, understand their needs, and guide them through the showroom with patience and care.
  
• Product Expertise - Know our mattresses, sofas, and bedding inside out so you can answer questions confidently and recommend the right product for each customer.
• Sales and Conversion - Close sales without pressure, handle objections with empathy, and follow up with leads to support their decision-making.
• Showroom Operations - Keep the store clean, well-merchandised, and presentation-ready throughout the day.
• Order and Delivery Coordination - Process orders accurately, coordinate with the logistics team on delivery timelines, and keep customers informed at every step.
• After-Sales Support - Handle customer inquiries, exchanges, and warranty matters with the same care as the first visit.
• Customer Insights - Listen for recurring questions, objections, and feedback, and share them with the team so we keep improving.
• Team Collaboration - Support fellow associates, share knowledge, and contribute to a positive store culture.

This position requires

• 1 to 3 years of experience in retail, hospitality, or customer-facing roles. Fresh graduates with the right attitude are welcome to apply.
• Excellent communication skills in English and Bahasa Malaysia.
• Fluency in Mandarin or other dialects is a strong advantage.
• A warm, friendly personality with the ability to read different customer types.
• Strong product curiosity and willingness to learn the technical details of our products.
• Comfort with closing sales without resorting to high-pressure tactics.
• Reliability with weekend and public holiday availability — our busiest days.
• A team-first attitude and willingness to support store operations beyond the sales floor.

We are on the hunt for a Creative Copywriter to shape and protect the voice of Joey Mattress.

This role focuses on writing across every customer touchpoint. You will work closely with the founder and the marketing team to turn ideas, products, and stories into copy that sounds human, sells confidently, and feels unmistakably ours.

We are looking for someone who writes the way real people speak. The right candidate has strong opinions on words, hates fluff, and understands that good copy is short, clear, and quietly persuasive.

This role is ideal for someone who wants ownership over a brand voice and isn't afraid to push for better words.

In this role, your responsibilities are

• Brand Voice Stewardship - Protect and evolve the voice of Joey Mattress across every channel, ensuring consistency without sounding repetitive.
  
• Product and Web Copy - Write product descriptions, landing pages, and feature pages that explain clearly, sell confidently, and avoid generic AI-sounding filler.
• Campaign and Ad Copy - Develop headlines, taglines, and ad copy for Meta, Google, and offline campaigns that stop scrolls and drive clicks.
• Social and Email Writing - Craft captions, email subject lines, and newsletter copy that feels like it comes from a person, not a brand.
• In-Store and Packaging Copy - Write signage, brochures, and packaging text for our retail stores and physical products with clarity and personality.
• Storytelling and Long-Form - Develop founder stories, brand stories, and editorial pieces that build trust and emotional connection with customers.
• Cross-Team Collaboration - Work closely with designers, social, performance, and PR to ensure words and visuals reinforce each other.
• Editing and Quality Control - Review copy across the team, catch tone and grammar issues, and raise the bar for everything that goes out.

This position requires

• 2 to 4 years of experience in copywriting, content writing, brand writing, or a related field. Exceptions may be made for fresh graduates with an exceptional portfolio.
• An exceptional portfolio that demonstrates range — short-form, long-form, and copy that sells.
• Excellent written English with a strong sense of rhythm, brevity, and tone.
• Working knowledge of Bahasa Malaysia or Mandarin is a strong advantage.
• Strong opinions on writing and the ability to defend them clearly.
• A proactive mindset and comfort working closely with founders, designers, and marketers.
• Curiosity about consumer brands, retail, and storytelling-led marketing.
• Bachelor's degree in English, Communications, Marketing, Journalism, or a related field is preferred but not mandatory.