One Mattress, Eight Years: Why Long-Term Reviews Matter When You Buy a Mattress
By the Joey team · Updated September 2026
A mattress is meant to last close to a decade, so the reviews that matter most are written years after purchase. The Joey Mattress has been the same mattress since 2018, which means there are eight years of real feedback on it.
The problem with brand-new mattress models
In the mattress industry, it's common for models to be refreshed, renamed or discontinued every couple of years. Sometimes that's a real upgrade. It also means the reviews start again from zero each time.
A mattress launched last year can only have reviews from people who've slept on it for a few months. Sagging, softening and dips in the middle usually show up after years of use, so short-term reviews can't tell you how a mattress will feel in year five.
Joey has sold the same mattress since 2018
The Joey Mattress you buy today is the same one we launched in 2018: 23cm of J-Foam, with an 8cm comfort layer on a 15cm high-resilience support layer, made in our own factory in Sungai Buloh. We haven't renamed it or swapped it out, because our customers keep telling us it works.
So a review from a customer in 2019 describes the exact mattress you'd be sleeping on. You can read how it felt on the first night, and how it still feels years later.
What eight years of feedback tells you
- How the mattress holds up, from customers who have slept on it for years.
- How it feels for different bodies and sleeping positions, from more than 86,000 Malaysians.
- How it copes with Malaysia's heat and humidity, season after season.
- How the company treats you after the sale, including returns and warranty claims.
We back it for 10 years
Having watched the Joey Mattress perform for this long, we're comfortable giving it a 10-year limited warranty against sagging deeper than 1.5 inches (3.8cm) and foam that splits or cracks. J-Foam is 10 times stronger than standard foam, and it's CertiPUR-US certified.
How to use long-term reviews when you shop
When you compare mattresses, check how long each model has been on sale and how far back its reviews go. Look for reviewers who mention how long they've owned it. And make sure the mattress being reviewed is the exact one you'd be buying.
Quick answers
How long has the Joey Mattress been sold?
Since 2018. It is the same Joey Mattress today, made of J-Foam in Joey's own factory in Sungai Buloh, Selangor.
Has the Joey Mattress changed since it launched?
No. Joey has sold the same Joey Mattress since 2018, so reviews from earlier years describe the same mattress you buy today.
How long does a Joey Mattress last?
The Joey Mattress comes with a 10-year limited warranty covering sagging deeper than 1.5 inches (3.8cm) and foam that splits or cracks.
Why do long-term mattress reviews matter?
Problems like sagging and softening usually appear after years of use. Reviews from people who have owned a mattress for several years tell you far more than reviews written in the first few weeks.
Try the mattress 86,000 Malaysians sleep on
Order online with a 99-night home trial and free delivery in West Malaysia, or lie on it first at a Mattress Makers showroom.