What does the 2-year limited pillow warranty cover?

The limited pillow Warranty applies to defects due to faulty workmanship or materials, subject to the limitations described in this Warranty. The Defects include:
- Severe softening or deterioration of the pillow core, not associated with the Joey Pillow Warranty exclusions stated below
- Any other physical flaw or manufacturing defect in the material or workmanship of the product, when used normally for its intended purposes