Frequently Asked Questions
What is Joey's return policy?
We offer a 99-night trial period. If you're not sold by night 99, you can return your product, even if you've used it. You get a full refund.
The return pick up is free in West Malaysia. For East Malaysia, we'll get you to ship the product back to our nearest return warehouse (Selangor).
Please do keep the inner plastic packaging, you will need it in case of a return to make sure the returned mattress is not damaged during transit.